Job Description

  • Minimum one (1) year of EUCD Support, ICT End User Computing or Service Desk Agent experience;
  • Ability to perform the daily EUCD Support operations with minimum supervision;
  • Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices;
  • Possess knowledge in IT networking and LAN to troubleshoot computer problems; and
  • Knowledge to support Microsoft Outlook Client, MS-Office O365, Microsoft windows 10, etc)

MUST possess at least one (1) of the following certifications:

  • Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent;

(ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or

(iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent.

Desired Skills and Experience

A+, Troubleshooting, Windows 10, ICT, Hardware, Laptops, Windows 7, Computer Hardware, MCSA, Service Desk, Networking, Windows, Mobile Devices, ITIL, Technical Support