Credit Controller



Position title
Credit Controller

To ensure all customer accounts are up to date, late payments and bad debts are settled and regular payments from clients are maintained.

  • Regular follow up with clients on outstanding invoices by email, phone or meetings.
  • Effectively dealing with customer accounts queries/complaints related to invoices and payments.
  • Submission of invoices and required supporting documents to customers when requested.
  • Preparation and submission of payment reminders, demand letters, final notices and legal letters to clients.
  • Ensure all invoices, sales orders are accurately billed according to customers purchase order values and payment terms to resolve any discrepancies and issues causing late payments.
  • Maintain records of follow up to ensure debts are collected on time or paid within the agreed payment terms.
  • Coordinate with Commercial and Operation’s team on sales orders and invoicing issues.
  • To ensure funds or payments received from clients are allocated accordingly otherwise highlight any incorrect allocations to Finance.
  • Maintain records of all customer payment follow ups.
  • Assist Commercial Department on creating sales orders, invoices, credit notes and debit notes when needed or required.
  • Holding regular meetings with Operations Manager to discuss and resolve late payment issues.
  • Collation of supporting documents upon client’s request.
  • Submission of statement of accounts to clients.
  • Preparation and Maintenance of Ageing Report.
  • Identify and recognise recoverable bad debts from non-recoverable debts.
  • Reconcile customer accounts when necessary or required.
  • Bachelor of Commerce Major in Business Administration
  • 5+ years of experience in Finance – Treasury/Accounts Receivable/Accounts Payable/Credit Control.
  • Communication
  • Knowledge in the following software: Microsoft, Word, Excel, Powerpoint, Google Sheets, Oracle, CAFM, Zoho, Quickbooks, Sage, Stratix, Evolt
  • Credit Control
  • Accounts Payable
  • Accounts Receivable
  • Treasury
  • Attention to detail

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